SHIPPING

Shipping in South Africa

We use Fastway Couriers for shipping within South Africa. Fastway will take 2-3 business days to main areas in SA at a cost of R50 and up to 5 business days to outlying areas – please ask for a quote for smaller towns and outlying areas.

If you prefer, the Postnet counter to counter service is also available for R99.

A tracking number is provided for all shipping in South Africa.

Delivery estimates are taken from when the parcel is shipped and not when the order is placed so please factor in the production time when placing your order.

 

International shipping

Orders to the USA, UK or EU are sent with Postnet & Roya Mail. There is no tracking number and the parcel can not be tracked, however this has proven to be a very reliable and efficient shipping method.

Delivery will take place between 2-3 weeks of shipping. Delays are possible during busy seasons.

**IMPORTANT – Please remember that these are estimates and that international shipping can on occasion be subject to delays.

Delivery estimates are taken from when the parcel is shipped and not when the order is placed so please factor in the production time when placing your order.

Lost or stolen parcels are rare, please be patient if your parcel hasn’t arrived within the “estimated” time. If your item is lost or stolen then we will of course send a replacement but please bear in mind that we cannot do this until at least 6-8 weeks have passed.

Customs charges – any additional charges must be paid by the buyer.